Refund & Exchange

Refund & Exchange Policy

At Yardlie.Online, customer satisfaction and trust are important to us. We try our best to provide authentic Yardlie Professional products in safe and proper packaging.

Exchange Policy

Customers may request an exchange within 7 days of delivery if the product is eligible under our policy.

To qualify for an exchange, the product must be:

  • Sealed and unopened

  • Unused

  • Not damaged

  • In original packaging

  • With all labels, seals, and accessories intact

An exchange request may be accepted if you received the wrong product, incorrect variant, or a product with a verified issue.

Refund Policy

Refunds are reviewed case by case. A refund may be processed only after our team receives and checks the returned product.

Refunds will not be accepted if:

  • The product seal is broken

  • The product has been used

  • The product or packaging is damaged by the customer

  • Any label, box, or accessory is missing

  • The request is made after 7 days of delivery

Wrong or Damaged Product

If you receive a wrong or damaged product, please contact us as soon as possible with your order number and clear product images. Our team will review your case and guide you about exchange or refund options.

Return Shipping

Return shipping charges may apply depending on the reason for return or exchange. If the mistake is from our side, our support team will guide you accordingly.

Contact for Refund & Exchange

For refund or exchange requests, please contact us:

Phone / WhatsApp: 03001196346
Email: info@yardlie.online

Yardlie Professional is owned and operated by Yardlie Premium Pakistan.