FAQ'S

FAQ’s

1. Is Yardlie.Online the official store of Yardlie Professional?

Yes, Yardlie.Online is the official online store of Yardlie Professional. Yardlie Professional is owned and operated by Yardlie Premium Pakistan.

2. Do you offer Cash on Delivery?

Yes, we offer Cash on Delivery (COD) across Pakistan, so you can pay when your order arrives.

3. Do you offer free shipping?

Yes, we offer Free Shipping on orders above Rs. 2999. Orders below this amount may include standard delivery charges.

4. How long does delivery take?

Our standard delivery time is 2 to 3 working days after order confirmation. Delivery time may vary slightly due to courier delays, public holidays, or location.

5. Are Yardlie products original?

Yes, we provide authentic Yardlie Professional products through our official online store.

6. Can I return my order?

Yes, you can request a return within 7 days of delivery if the product is sealed, unused, not damaged, and in its original packaging.

7. Can I exchange a product?

Yes, exchange requests may be accepted within 7 days of delivery if the product is eligible under our policy. Wrong or damaged products should be reported with clear images.

8. What should I do if I receive a wrong or damaged product?

Please contact our support team as soon as possible with your order details and clear product images. Our team will review your case and guide you.

9. How can I contact Yardlie.Online?

You can contact us through:

Phone / WhatsApp: 03001196346
Email: info@yardlie.online

10. Where do you deliver?

We deliver Yardlie Professional products across Pakistan through trusted courier services.